Shipping Policy
We aim to deliver every order safely, reliably, and with clear tracking updates from dispatch to doorstep.
Fast, secure delivery across India for your favourite jewellery.
Free shipping on eligible orders above Rs. 999.
Pan-India Delivery
We currently ship ZenVoraa orders across India through trusted courier partners.
1-3 Day Processing
Orders are generally packed and processed within 1-3 business days after payment confirmation.
Tracking Updates
Tracking details are shared by email, SMS, or WhatsApp once your order is dispatched.
Delivery timelines by location
Delivery speed depends on your address, courier route, and local service availability.
Metro Cities
3-5
Business Days
Major city routes with regular courier coverage.
Tier 2 & Tier 3
5-8
Business Days
Regional routes that may need additional transit time.
Remote Locations
7-12
Business Days
Extended coverage areas subject to courier availability.
Shipping charges
Free shipping is available on orders above Rs. 999. Shipping charges may apply for orders below Rs. 999 and will be shown at checkout.
Secure packaging
Every order is packed carefully to protect the jewellery during handling and delivery.
Dispatch confirmation
You will receive dispatch and tracking information once your order has been handed to the courier partner.
Address accuracy
Please provide a complete shipping address and reachable phone number to avoid delivery delays.
Sometimes deliveries may take longer than expected.
Unexpected delays may occur due to courier operations or local conditions. If your order is delayed, please use the shared tracking details or contact our support team for assistance.